This Privacy Policy ("Policy") explains in general terms how Will Ride Pty Ltd ("Will Ride","we" "our" or "us") protects the privacy of your personal information. We are firmly committed to maintaining robust physical, electronic and procedural safeguards to protect the privacy and confidentiality of personal information in our care.
What is personal information?
Personal information is information or an opinion, in any form (whether true or not) about an individual whose identity is apparent or can reasonably be ascertained from the information or opinion.
How do we collect personal information?
Personal information is collected from you in a variety of ways - in person, when you go on a Will Ride tour, hire a bike, by phone or email, when you visit our website or make enquiries about products and services.
What personal information do we collect and how is it used?
Generally, personal information such as your name, mailing address, telephone number or email address is collected so we can provide services and products to you. On occasion, we may collect sensitive information that is required for business use, such as financial details. This will be collected in discussion with you, and only with your consent.
Is the information disclosed to third parties?
We may disclose your personal information:
as permitted or required by law;
to various regulatory bodies and law enforcement officials and agencies to protect against fraud and for related security purposes;
to third parties (such as Specialized Australia) who may require your details for your product or service to be covered by warranty
Other than the above, we will not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life or health, authorised or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.
Security of information
We take special care to ensure all of your information is protected from loss, misuse, alteration or destruction. Will Ride regularly reviews security and encryption technologies and will strive to protect information to the fullest extent possible.
Access and correction of personal information
Subject to the exceptions set out in the Privacy Act 1988(Cth), we invite you to access and correct any personal information we may hold on you. If we deny access, we will provide you with the reason for such denial. We may recover from you our reasonable costs of supplying you with access to this information.
Use of cookies
A cookie is a small piece of text that is placed within the memory of a computer and can be later retrieved by web page servers. We use cookies to enhance your interaction and convenience with our website and do not use cookies to record any personal information.
Changes to our policy
From time to time it may be necessary for us to review and revise this Policy. Any amendments would be posted on this page.
